1. Who we are
This Privacy Notice applies to the use and processing of personal information collected by PLAISTOW BROADWAY FILLING STATIONS LIMITED. The ICO Registration number of PLAISTOW BROADWAY FILLING STATIONS LIMITED is ZA438413.
The phrases “us”, “we” or “our” will mean those businesses which are part of Plaistow Broadway Filling Stations Limited on behalf of and in respect of whom this Privacy Notice is made.
2. Information covered by this Privacy Notice
(i) Personal data. This is information, or any combination of separate pieces of information, that could be used to identify you;
(ii) Special categories of personal data. This is information which is classified as sensitive (for example details of your health)
Please read this Privacy Notice carefully. If you have any questions about this notice or our use of your personal data, please contact the Plaistow Broadway Filling Stations Data Protection Officer by e-mail at office@pbfsltd.com or in writing to 3 Crescent Court, Western Road, Billericay, Essex CM12 9AQ.
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3. Where we get personal information from
When you enquire or register for products and services provided by Plaistow Broadway Filling Stations, we may collect personal information from a variety of sources, including:
- Information we collect directly from you, either through face to face contact, by telephone, email or electronic communications such as messaging or through the internet.
- Information provided to us by third parties.
4. How we use your information
We will process the information you provide or we obtain from other sources to provide you with products and services, answer any questions you may have or to evaluate your interest in and suitability for employment.
4.1 Information about our products and services
We may also use your personal data to contact you by post, email, telephone or other electronic means to provide you with information about products and services from Plaistow Broadway Filling Stations.
Please see Section 9 for information about how you can exercise your rights.
5. How long we keep your information for
We will keep your information for as long as is reasonably necessary for the purposes set out in this privacy notice.
For further information about how long we will keep your information, please contact the Plaistow Broadway Filling Stations Protection Officer by email at office@pbfsltd.com.
6. When we communicate with you
We will send you service related communications. We may also contact you in order to provide you with information about our products which we believe may be of interest to you.
7. How we communicate with you
We will contact you either by email, through the post, by telephone you or SMS message. We give you choices about how we communicate promotions and offers to you. You also have the option to opt out of receiving this promotional material.
7.1 By email
We only send you promotional emails if you explicitly select to receive these (you opt in). You can stop receiving promotional email messages from Plaistow Broadway Filling Stations by following the link in the email you receive.
7.2 By post
We only send you promotional postal mail if you explicitly select to receive these (you opt in). You can stop receiving promotional postal mail from Plaistow Broadway Filling Stations Limited by contacting the Plaistow Broadway Filling Stations Protection Officer by email at office@pbfsltd.com.
7.3 Mobile Text Messages
We will only send you promotional text messages if you explicitly select to receive these (you opt in). You can stop receiving promotional text messages from Plaistow Broadway Filling Stations Limited by following the opt-out instructions provided in the text message.
7.4 Telephone
We will only contact you by phone for promotional reasons if you explicitly select to receive these (you opt in). You can opt out of receiving promotional telephone calls from Plaistow Broadway Filling Stations Limited bycontacting the Plaistow Broadway Filling Stations Protection Officer by email at office@pbfsltd.com.
8. Your statutory rights
You have a number of rights concerning the personal information we use. These include the right to:
- Ask us for access to a copy of your personal information we hold about you
- Ask us to correct your personal information
- Ask us to delete your personal information
We will act to respond to your request to stop receiving promotional email, phone, text or postal messages from Plaistow Broadway Filling Stations Limited as quickly as is practicable (around 10 working days). We will keep information for record keeping purposes to ensure we fulfil your request not to send particular types of messages.
If you wish to make a request for access to a copy of your personal data, please write to Plaistow Broadway Filling Stations Data Protection Officer by e-mail at office@pbfsltd.com or in writing to 3 Crescent Court, Western Road, Billericay, Essex CM12 9AQ.
If you wish to exercise any of your other rights, please write to the Plaistow Broadway Filling Stations Data Protection Officer by e-mail at office@pbfsltd.com or in writing to 3 Crescent Court, Western Road, Billericay, Essex CM12 9AQ.
We will acknowledge your request and let you know what we will need from you to carry out your request. Every effort will be made to respond to or comply with your request as quickly as possible, and we will ensure our systems are updated as soon as is practicable in response to your request. Further to this you can also lodge a complaint with the Information Commissioner’s Office, if you object to the way we use your personal information. For more information please go to www.ico.org.uk
9. How we protect your information
We store your personal information on our computer systems and in our paper records.
We have implemented strict security procedures to ensure that personal information is not damaged, destroyed or misused, and to prevent unauthorised access to your information.
The information that we collect is stored in a secure facility with restricted physical access. We also use a number of security measures to prevent electronic access.
10. Our Promise to you
- You are in control of your data
- You can change your privacy settings at any time
- If you don’t think the data is correct tell us and well put it right
- We will keep your data secure
11. Updates to our Privacy Notice
We will occasionally update our Privacy Notice, so we suggest that you review this Notice from time to time. If we make substantial changes to our Privacy Notice, we will endeavour to inform you directly about these changes.